There is nothing like the day when you go out purchase your new car. That new care smell, there are no noises, and you feel like you have made the right purchase. Unfortunately there are times when that new car experience turns bad, when you start noticing things that need constant repair. We had some neighbors, who’s new van was doing great for about the first two weeks, and then they noticed that the car was starting to make a loud humming noise. After several weeks of back and forth with the dealer, they actually had to find legal representation to deal with the problem.

Lucky for them they were able to locate a good attorney, and were able to get the matter resolved with the dealer to get a replacement. But for some consumers, they might know their rights, and get stuck with years of frustration..